HD Customer Equipment Upgrade Details

[Allen Noland]

For customers with an 811
• Lease next generation High Definition Receiver (ViP 211 or similar)*
• Leased Upgrade Fee: FREE
• Professional Installation: $49 (includes state of the art dish antenna if applicable)
• Total Upgrade Package Price: $49
*Requires return of existing receiver as exchange

For customers with a 921 or 942
• Lease next generation High Definition Receiver (ViP 622 or similar)*
• Promotional Price Available to New & Existing Customers: $299
• Special REBATE: $200
• Total Upgrade Package Price: $99*
*includes professional installation and state of the art dish antenna (if applicable) Due to limited quantities of equipment, we are not starting the rebate promotion until April 1, so it benefits people to wait a little bit.

For customers who want HD for the very first time, but don't want HD DVR
• Lease next generation High Definition Receiver (ViP 211 or similar)*
• Leased Upgrade Fee: $49
• Professional Installation: $49 (includes state of the art dish antenna if applicable)
• Total: $98

For customers who want HD for the first time and want DVR
• Lease next generation High Definition Receiver (ViP 622 or similar)*
• Promotional Price Available to New & Existing Customers: $299
• Total Upgrade Package Price: $299
*includes professional installation and state of the art dish antenna (if applicable)

[Allen Noland]

One thing that was missing from this list is what the monthly lease payment is. The answer is $0. All other fee's, such as Second receiver and DVR fees apply.

[Redster]

okay, with that clarified. I take it that if we own,, we keep our old unit ?

[KingLoop]

Probably not,

*Requires return of existing receiver as exchange

I'll sell my current IRD and buy a new one for about the same cost to upgrade, and I will own my new IRD.

[Allen Noland]

Originally Posted by Redster

okay, with that clarified. I take it that if we own,, we keep our old unit ?

I ment to include that detail also. They will want the receiver back if you cancel your service. They haven't set a price yet if you want to "own" the receiver.

[Redster]

Now I am still more confused. Okay, for the $299 upgrade from 921/942, install is $99 and $200 rebate (basically they are going to give us $200 for our 921/942). $0 leasing fee with just one receiver. Or we can go with the $299 charge and lease the 622 but keep our old unit (similar to the option for customers who want HD and DVR). And no info yet on costs of owning a 622 . Am I getting close ?

[chasby]

I currently own a SD DVR (501) and an HD 811 operating in two rooms. Any ideas on what my cost would be to upgrade to a VIP211/VIP622 combination???
Thanks, chasby

[boylehome]

Originally Posted by Redster

Now I am still more confused. Okay, for the $299 upgrade from 921/942, install is $99 and $200 rebate (basically they are going to give us $200 for our 921/942). $0 leasing fee with just one receiver. Or we can go with the $299 charge and lease the 622 but keep our old unit (similar to the option for customers who want HD and DVR). And no info yet on costs of owning a 622 . Am I getting close ?

I think that you are very close. The reason why, if you pay $299 only then it would be like a first time lease for the receiver (minus the rebate). I see the rebate as the 921/942 buy back.

[Rogueone]

Originally Posted by Redster

Now I am still more confused. Okay, for the $299 upgrade from 921/942, install is $99 and $200 rebate (basically they are going to give us $200 for our 921/942). $0 leasing fee with just one receiver. Or we can go with the $299 charge and lease the 622 but keep our old unit (similar to the option for customers who want HD and DVR). And no info yet on costs of owning a 622 . Am I getting close ?

way off

622 is $299 lease for everyone. As a kickback to the 921/942 owners, many of whom spent $600 to $1000 for forced obsilensence, after April 1 those owners will get a $200 rebate. Presumably the delay is due to lack of availability of the units from Feb thru April. No one is sure yet on the being able to keep the 921/942. I would think they would like 942's back, since the 622 uses the same chassis. I suspect they can retrofit 942's and convert them into 622's. 921's would just be huge paper weights so I'm very curious to know if they would want those. But I also see a problem with asking for an owned unit in exchange for a leased unit. I am thinking/hoping the rebate is a "thank you for your support, sorry you spent $1000 on that 921, please have a 622 for $99" sort of deal. They never leased the 921, and there is no useful to getting those back, other than the HD's. but HD's are so cheap now that it makes that pointless

I would think the leased 942's would be the only ones they'd want back. But I don't think we'll know for a few weeks yet, though maybe after today's retailer chat. I for one hope they don't want my 921 because I'd like to keep it for OTA recording so I can watch like Lost and Criminal Minds in HD, or American Idol and NCIS etc. I hate having to record a network show off the sat now when there is a conflict like that

[bavaria72]

Allow me to throw one more scenario out here, what about those of us who own our 811 and want to upgrade to the 622? 1. Can we even do it, and 2. would it be $299 plus give them the 811?

[cap]

What about those with an 811 (rental) and want to get a 622?
Do we qualify for the $200 rebate?
I'm guessing not, but one can hope!

[mwgiii]

One big item left off chart:

Only 1 MPEG4 lease box per account per year!

If you need more than one MPEG4 box you must buy the receiver at retail.

[Allen Noland]

It sounds like to me like returning the 921/942 will get you the $200 rebate. Basicly all you'll be paying for is the Dish 1000 install/upgrade.

[my401]

Originally Posted by bavaria72

Allow me to throw one more scenario out here, what about those of us who own our 811 and want to upgrade to the 622? 1. Can we even do it, and 2. would it be $299 plus give them the 811?

Same Here, I've been waiting for this answer. I did search but no one has posted this answer.

[CABill]

Originally Posted by mwgiii

One big item left off chart:

Only 1 MPEG4 lease box per account per year!

If you need more than one MPEG4 box you must buy the receiver at retail.

You may be correct, but that is a direct contradiction to the Charlie Chat. A guy with a 6000 asked about the upgrade and they said it too qualified for the $49 211. Then Jim took it upon himself to ask the Peanut Gallery what would happen if he wanted BOTH the 211 and the 622 and the answer came back that he'd have to pay $49 plus $299 to get both for HD in two different "locations". At least that caller ought to be able to get both MPEG4 receivers.

[mwgiii]

It came from the Retailer Chat on Wednesday.

From Marc Lumpkin:

To confirm, on Feb. 1, current customers can get more than one receiver in the Dish’n it up promo, but only one receiver can be MPEG4. Additional MPEG4 set tops would have to be purchased. Pricing will be announced closer to Feb. 1 for purchased boxes.

Marc Lumpkin
Interim Director of Corporate Communications

http://www.satelliteguys.us/showthread.php?t=52248

[aussiejohn]

Is this actual Dish material, or the breakdown from the chat?

Reason I ask is I spent and hour and a half traveling the globe yesterday pursuing some info. I'd had an appointment scheduled for big 942 install etc on Jan 20th, signed up Tuesday after the chat.

Basically I was asking if they had any remedy considering I was entering into an agreement to maintain service for 18 months, and paying $249 to do it. And then having it be incapable and scheduled for replacement at a significant additional cost. Especially with the announcement having been made prior to my contact.

In a nutshell no there isn't. Actually at one point the supervisor of whoever I talked to (that guy had said just cancel the order) told me I'd be eligible for the upgrade. I pointed out that I'd basically be paying twice and my net cost would be $348, didn't matter.

So I switched to customer retention. Amazingly they were the first folks that had even heard of this, and acknowledged its going to be a problem with people continuing to sign up receiving equipment that would be unable to receive the newest programming.

But, no relief, even offered to pay the $50 difference and they could just put a note in my file saying I had a 622 coming when available.

Nope, finally cancelled the service call, and am in TV limbo weighing my alternatives.

[satguy06]

how much would it cost me to trade my 811 for a vip 622?

[AcuraCL]

Probably covered by the first post of the thread:

For customers who want HD for the first time and want DVR
• Lease next generation High Definition Receiver (ViP 622 or similar)*
• Promotional Price Available to New & Existing Customers: $299
• Total Upgrade Package Price: $299
*includes professional installation and state of the art dish antenna (if applicable)

[aussiejohn]

Originally Posted by AcuraCL

Probably covered by the first post of the thread:

For customers who want HD for the first time and want DVR
• Lease next generation High Definition Receiver (ViP 622 or similar)*
• Promotional Price Available to New & Existing Customers: $299
• Total Upgrade Package Price: $299
*includes professional installation and state of the art dish antenna (if applicable)

But not exactly as the 811 he spoke of was HD. The clause at the top is referencing the 811 to the non-DVR ViP 211. Not to the 622 that I've seen.

[AcuraCL]

Right. I was pretty sure I read somewhere that existing 811 users are sol in terms of "upgrading" to 622 DVR. IOW, have a DVR, get a DVR upgrade deal. No DVR, no deal.

[julesism]

what about the ViP 222?!? I'd love to replace our 811 in the living room AND 301 in bedroom with a 222 to feed both

[cpdretired]

Originally Posted by satguy06

how much would it cost me to trade my 811 for a vip 622?

From what Charley said going form an 811 to a 622 will be $299.00. This does include any upgrade to the antenna if necessary. If you have a Dish 500 and an antenna pointed at 61.5 you won't need a antenna upgrade.

The 622's are not available yet. People are saying Feb or Mar. 1st.

[SDiego]

Well I already have the dish 1000 installed. I don't think I will need the installation part of it. I hope they will just ship the vip622 and then I
would ship back my 942 for $99.00

[tnsprin]

Still very confusing. I own two(2) 921's and two(2) 6000's(one mothballed). I am on Long Island, NY and aleady have a dishpro 500 and 300 using a DPP44 switch. Assuming I decide too upgrade the three(3) active receivers what am I looking at.

After 4/1 pay 99 for one ViP622, returning one 921. And what to replace another 921 and a 6000 with anoher ViP622 and a ViP211. I have heard everything from 99+99+0 to 649-75+649-75+249-50. And the lease fee is confused too. Is it 15 dollars a month for 3 receivers or 0?