What Happened to the Guide

[nancyeddy]

Originally Posted by SledDog

A reset is done thru the menu. A reboot or a Red Button Reset is done using the red button in the card area. Or a reboot is done by unplugging the receiver for a few minutes and plugging it back in.

Thanx!

[dragonbait]

Originally Posted by dragonbait

We know that guide data is provided from the 101 or 119 sats depending on what channels you have tuned. I would think it is safe to say that the date/time info is sent on both 101 and 119 as well. If only one of those two streams started sending the incorrect data/time then we would see some boxes impacted while others remain fine. That is my best guess.

Of course, the problem could be something completely different.

I just forced on of my HR20s to look at channels from 103 sat by recording 2 Starz channels; therefore, it should be getting guide and potentially date/time info from 119 sat. This box’s date changed to 7/14 around 11:10.

Similarly, I forced my other HR20 to get its guide data from the 101 sat by tuning it to XM channels. Its date did not change.

Therefore, it would seem that my suspicion that the 119 sat is sending the wrong date might be true. Further tests are needed to confirm


In addition, based on the timing of people’s posts about having the date change it looks like the data/time is sent in the stream every 20 minutes.

[DaBearsfan]

All three of my DVR's are affected.

HR20-100 in great room - with 1 TB esata. Did a reset via menu and it came up with a blue test menu. Have not rebotted it yet but it appears it may have lost everything

HR20-700 - 750 GB esata - in Home theater - guide is blown out and do not want to reset it till I figure out what is going on with the other HR20-100.

HR21-100 in office - no esata - Guide was messed up and a system reset via menu cleared it up.

Anyone esle having problems with their DVR's coneccted via esata?

[HaRrrgh20!]

7/14: Bastille day!

[davidfbfla]

Still screwed-up in Tampa...............

[gsanders1]

I rebooted the first time - the second time, I hadn't rebooted yet, and the screen blinked for a second, the date changed to the correct time, and guide and to Do started slowly repopulating, WITHOUT having to do anything.

So, just let it set for a bit, and I'll bet it will correct itself, like mine did.

Gary

[renbutler]

My one and only red button reset has been good enough on my HR22 so far, and I've been flipping between local channels, ESPN, and NGC. My To Do List is up to 13 items through 3/27.

[Doug Brott]

Originally Posted by gsanders1

I rebooted the first time - the second time, I hadn't rebooted yet, and the screen blinked for a second, the date changed to the correct time, and guide and to Do started slowly repopulating, WITHOUT having to do anything.

So, just let it set for a bit, and I'll bet it will correct itself, like mine did.

Gary

Actually .. this may in fact mean that the problem just got fixed .. hopefully this is good news.

[edlex]

Happened on my HR10-250. Hit reset and fixes guide for only a few seconds and then reverts to 7/14. Hr21-100 seems to be ok for now though.

[tftc22]

I have this issue with my D11-100s. I rebooted and it was fixed momentarily, but the problem returned.

I've also noticed a few oddities in the guide other than those mentioned. Channel 347 IONw (ION Television West) was added but seems to think it's a PPV channel (no viewable content). Also, all East/West channels seemed to be changed to this format (channel followed by small 'e' or 'w'). I'm almost positive channels like 384 CWe and 402 UNIe have had their channel abbreviations changed from what they were. Also, PPV channels 119-124 are missing.

[campy]

A harbinger of things to come... as content protection becomes more widespread (say it with me, HDCP is a four letter word!) and more and more media (especially the on-demand type) is tied up with an expiration date, the ability to provide a reliable and secure time infrastructure is going to become key.

The adult in me loves getting HD movies on demand and one-wire convenience, but the kid in me hopes people tell Hollywood to get their tech right before foisting it upon us.

Enough ranting... just hate seeing good tech killed by it's weakest link(s).

[edlex]

Just got fixed on it's own Hooray!!!

[inquisitive1]

Still not fixed here--Illinois.

[Tallgntlmn]

Originally Posted by onan38

Anybody ever see this show "To Be Announced" Must be really good it's on every channel!

Just proves the theory, hundreds of channels and not a dadgum thing on.

[joannel]

Same here in Rhode Island. I will wait to see if it fixes itself before I reboot. The date here is also 7/14.

[Doug Brott]

Originally Posted by inquisitive1

Still not fixed here--Illinois.

Your receiver may not have seen the new time information yet ..

[joebbaseball]

Not fixed here in Syracuse either. I reset the reciever, which fixed things, but only for about 45 min. Then there was a blip, and now we're back to to be announced on every channel.
Frustrating
Joe

[lwilli201]

4 HR2x-700 ok and are connected to SWM8. H21-100 OK on Zinwell 6x8 switch. H20-100 on same Zinwell has 7/14.

[RogueFive]

lost the guide somewhere between 10PM and 10:15 CDT (near Chicago).
reset fixed it. looking forward to the official statement ...

[deepthinker]

Just freaking happened again for the second freaking time!!!!!! Argghhhh!!! Once again only on one of my two HR20's. The same one.

[newsposter]

anyone who has todo repopulate, post it and you win a prize (your programs will correctly record )

i thought when the guide for sunday was good that the list would index..do you need to reboot for that to happen?

[njeske]

mine did the same thing, and i lost my entire todo list. i just spent the last 30 minutes re-adding all my series recordings.

[tonyeroberts]

Originally Posted by newsposter

anyone who has todo repopulate, post it and you win a prize (your programs will correctly record )

i thought when the guide for sunday was good that the list would index..do you need to reboot for that to happen?

I did a System Test from the info screen and then my To Do list started to repopulate.

[DCSholtis]

Originally Posted by newsposter

anyone who has todo repopulate, post it and you win a prize (your programs will correctly record )

i thought when the guide for sunday was good that the list would index..do you need to reboot for that to happen?

Mine repopulated within the last half hour. Now what do I win.

[Xalky]

Originally Posted by njeske

mine did the same thing, and i lost my entire todo list. i just spent the last 30 minutes re-adding all my series recordings.

That just might have been a giant waste of time. At least till this bug gets fixed.