DATA COLLECTION: OTA Guide Data Issues

[foosnake]

Memphis, TN
I subscribe to my Dish locals
Station call letters, digital RF channel, PSIP remapped channel, network affiliation
WPTY 25 24-1 ABC
WREG 28 3-1 CBS
WREG-News 28 3-2
WKNO-SD 29 10-1 PBS
WKNO-HD 29 10-3 PBS-HD
WLMT 31 30-1 UPN
WPXX 51 50-1 PAX
(+3 subchannels - No program guide info available, I'm pretty sure)
WMCT 52 5-1 NBC
This is the only channel I get PG info for
All stations are in Memphis

[Baxter]

SFO
I subscribe to my dish locals
STA call letter, Channel, Network
KTVU 002-02 FOX
kROM 004-02 INDEPENDENT
KGO 007-02 ABC
KBWB 020-02 WB
KTSF 026-01 INDEPENDENT
KTSF 026-02 INDEPENDENT
KKPX 065-01 PAX
PAXE 065-02 PAX

All station have a strong signal with no guide data. The tag line says "Digital Service"

[Foxbat]

South Bend/Elkhart IN DMA
I do not have locals via Dish

Call Sign / ATSC ch. / Mapped ch. / Affiliation (res-sub)
WNDU / 42 / 016-01, 016-02, 016-03 / NBC (HD-01 & SD-02), WX (SD-03)
WSBT / 30 / 022-01, 022-02, 022-03 / CBS (HD-01), UPS (SD-02), WX (SD-03)
WSJV / 028-01 / FOX (HD-01)
wnit / 35 / 034-01, 034-02 / PBS-HD (HD-01), PBS (SD-02)
WHME / 48 / 046-01 / Independent (SD-01)
*wnit shows up in lowercase in the EPG (that's how their PSIP data reads)

All stations show between 80-100 in strength, but there are a lot of picture break-ups on wnit 034-01.

More disturbing is every OTA Digital shows a "NR/AO" rating, so you need to enter the lock code for each OTA station. I can't lock down my 942, but yet allow my kid to watch PBS? I'm not going to let him have the lock code!

[DVDDAD]

Location: Long Island, NY - NYC DMA

Subscribe to Dish locals: YES

Station call letters: WWOR-DT NY

Digital RF channel: 38.1

PSIP remapped channel: 009-01

Network affiliation: UPN

Is this station in your city: NO, but it is in my DMA.

This is the only station that gives me a problem. It was working on my 921 when we first got OTA guide data. Then a software update (that helped many with OTA) took it away from my 921. I was surprised when I replaced my 921 with a 942 that it also exhibits the same problem with the same station.

[bookwalk]

Colman, South Dakota

Subscribe to Dish locals

No guide data for OTA stations:

KESD 18.1, 8.1 (HD) (PBS) -- from Brookings tower, about 26 miles away.
KESD 18.2, 8.2 (SD) (PBS) -- from Brookings Tower, about 26 miles away

KELO 11.1 (CBS)--Sioux Falls (Rowena tower), 45 miles away

KELO 11.2 (UPN)--SIoux Falls (Rowena Tower), 45 miles away

KDLT (analog), 46 (NBC), Sioux Falls, 45 miles

DO get guide data for:
KSFY 13.1 (ABC), SIoux Falls (Rowena Tower), 45 miles away

[seanb724]

Here's complete info for the OTA's I can pick up in central NC.


PSIP guide call
channel status letters RF network
4.1 ok WUNC 59 PBS
.2 digital service
.3 "
.4 "
.5 "


5.1 digital service WRAL 53 CBS
.2 digital service


11.1 ok WTVD 52 ABC
.2 digital service
.3 "


17.1 ok WNCN 55 NBC
.2 digital service
.3 "


22.1 ok WLFL 22 WB


28.1 ok WRDC 28 UPN


40.1 digital service WUVC 38 UNI
.2 "


50.1 digital service WRAZ 49 FOX
.2 ok
.3 digital service

[foosnake]

The "Update on Guide Data Problems" was somewhat informative, although there was no "I hope we get this resolved by . . . " What about the stations that we have listed that they did not mention? Was their list a comprehensive list, as it appeared, did they ignore the rest of us, or do all the problems fall into one of the 4 catagories and we should just take a guess as to where we stand?

[Mark Lamutt]

Their response was based on what they saw in this thread when they looked at it to formulate the response. It'll get there, eventually.

[dhacker]

Hi Mark,

I live in Clinton, NC and my primary DMA is Raeigh, NC. I can also pick up channels out of Greenville/Washington, NC DMA, Wilmington, NC DMA, and Myrtle Beach, SC DMA.
I subscribe to the Dish locals package. The majority of my channels are mapping over for the digital.
Currently Channel 5 WRAL out of Raleigh, which is part of my sat locals does not map to the digital channel 5-1
WRAL, Digital RF 53, PSIP remapped 5-1, CBS, Raleigh, NC my DMA

Currently Channel 50 WRAZ out of Raleigh, which is part of my sat locals maps to 50-2 which is standard definition and not to 50-1 which is high definition.
WRAZ, Digital RF 49, PSIP remapped 50-1, FOX, Raleigh, NC my DMA

I also pick up channel 9-1 CBS from outside my DMA and no guide is found but 7-1 from that DMA has guide data.
WNCT, Digital RF 10, PSIP remapped 9-1, CBS, Greenville, NC out of my DMA

[vahighland]

Location: Atlanta, GA.

I subscribe to Dish locals. All the main channels are OK. The following channels do not show the guide data and display "Digital Service":

30-01 - WPBA - PBS Atlanta
14-01 - WPXA - PAX

Also, I should add that the guide data for all the secondary OTA channels (-02s) for ABC, NBC, CBS, and FOX are missing.

[alexbgr]

Grand Rapids, Michigan

I am subscribed to locals

All major networks are OK except WZZM, ch 39 remapped to 13.1 which shows no guide data.

Interestingly enough this did work at one time on my 921 but dissappeared after a software update. No data now on either 921 or 942.

[Mike Russell]

Springfield Mo.
I subscribe to my local
KOZK 021.01 PBS
KOZK 021.02 PBS HD
KOZK 021.03 PBS Kids
KOZK 021.04 PBS You

KDL 003.02 UPN

All I have with local data is KYTV 003.01 NBC

[Cheapbyte]

I have tried to search the threads, but cannot find anyone else complaining about this issue. Here is the issue with the 942 Guide data. Go to the Disney channel and look for the Wiggles, unless they are on you will not see them in the guide. The issue seems that the wiggles show is 25 minutes long and the Shannon show is right after it, so the Guide data shows only the Shannon show, thus making it not possible to search for the Wiggles and record them. I have to wait until it is playing then hit record. I hope they fix this soon, my kid is driving me nuts about it.

[socceteer]

I live in Morgan Hill, CA

I get local channels from Salinas 30 miles south, I am blocked and can't get the north stations which are anywhere from 11 to 25 miles away.

I subscribe to local channels

With a powered antenna I get strong reception on all but no no guide on either of the following channels.

KSBW-DT 10.1 NBC SALINAS CA 147° 27.5 10
KCBA-DT 35.1 FOX SALINAS CA 147° 27.5 13
KCAH-DT 25.1 PBS WATSONVILLE CA 147° 27.5 25

[Mark Lamutt]

Originally Posted by Cheapbyte

I have tried to search the threads, but cannot find anyone else complaining about this issue. Here is the issue with the 942 Guide data. Go to the Disney channel and look for the Wiggles, unless they are on you will not see them in the guide. The issue seems that the wiggles show is 25 minutes long and the Shannon show is right after it, so the Guide data shows only the Shannon show, thus making it not possible to search for the Wiggles and record them. I have to wait until it is playing then hit record. I hope they fix this soon, my kid is driving me nuts about it.

That's the "Short event" bug that's discussed in the bug tracking thread.

[kesslerm]

OK, I'm the 3rd person from the Sioux Falls area to post here. I've called into Dish a couple of times, still only have one local OTA station with guide information.

I have the same status as the rest in this area.

KELO, RF channel 32 remaps to 11.1, CBS, No guide data "digital service"

UTV. RF channel 32 remaps to 11.2, UP, No guide data "digital service"

KSFY, RF channel 29 remaps to 13.1, ABC, guide data

KCSD-HD, RF channel 24 or 34 remaps to 23.1, PBS, No guide data "digital service"

KCSD-D, RF channel 24 or 34 remaps to 23.2, PBS, No guide data "digital service"

KWSD, RF channel 51 rempas to 36.1, WB, No guide data "digital service"

KDLT, RF channel 47 remaps to 46.1, NBC, guide data

[gdarwin]

Originally Posted by Alto101

Louisville, KY area
I subscribe to the Dish locals

RF# Channel # Name PSIP
38 68 PBS 68-1 & 68-2
47 3 NBC 3-1 & 3-2

There are more than these, but they are all sub-channels. The remaining primary channels have the guide info.

Also in Louisville...

None of my OTA Guides have any entry:

Yes I subscribe to locals.

Add to above list:
49 41 FOX 41.1
55 11 ABC 11.1
26 32 CBS 32.1

[alexbgr]

This just keeps getting more interesting.

Grand Rapids, MI

Subscribed to locals.

Have not been getting WZZM (ABC) 39 13.1 and now WOTV (also ABC) 20 41.1 no longer displays guide data although it had been working.

I've also noticed that ALL the OTA guide data usually spontaneously disappears once an OTA timer fires. Takes a check switch to restore the channels (except the two mentioned above).

[Todd G.]

Mark,

I live in Charlottesville, Va and am having problems with the adjacent DMA in Richmond, Va. I subscribe to locals and am not getting guide data from the following stations in Richmond,

WTVR (CBS) RF channel 25 remapped to 6-1 (guide shows digital service only)
WRIC (ABC) RF channel 22 remapped to 8-1 (guide shows digital service only)
WWBT (NBC) RF channel 54 remapped to 12-1 (guide shows digital service only)
WCVE (PBS) RF channel 42 remapped to 23-1 (guide shows digital service only)
WCVW (PBS) RF channel 57 remapped to 57-1 (guide shows digital service only)

I am not getting data for any of the sub channels for the above stations.

Thanks,

[foosnake]

WMCT 52 5-1 NBC
This is the only channel I get PG info for

Too bad! now that one is gone too. Software upgrades are really improving life for us.

[Mike Johnson]

I don't subscribe to locals, so I don't expect to get guide data, but I'm having a problem with getting random guide data on my OTA channel 2-1. The rest of my OTA channels always show "Digital Service" as expected. Channel 2-1 often shows the guide data for another channel on Dish Network. Last night, it was showing the guide for "SIRIUS Horizons" Ch 6099. This morning, it is showing the guide data from Ch 669, "ART Music".

[Buckett]

Another Louisville. Exact same as other posters from my city.

[mdellis33]

I live Denver, CO and I do subscribe to locals.

KWGN (WB) Ch 34 - 002.01 (Shows guide data all the time)
KDBI-DT PBS) Ch 18 - 012.01 (Shows guide data all the time)

All other channels listed below show guide data sometimes. It comes and goes with no pattern that I have figured out. A soft reboot or two will bring the guide data back immediately but it also comes back without a reboot eventually. This did not happen until L2.25. Prior to that I had OTA guide data for all channels all the time.

KCNC (CBS) Ch 35 - 004.01
KRMA (PBS) Ch 18 - 006.01
KUSA (NBC) Ch 16 - 009.01
KUSA (NBC Weather) Ch 16 - 009.02
KDBI- KI (PBS) Ch 18 - 012.02
KDBI-YO (PBS) Ch 18 - 012.03
KDVR (FOX) - Ch 32 - 031.01

[Mark Lamutt]

mdellis - there's something else going wrong with your 942, as I'm also in Denver and have had absolutely no problems with OTA guide data on either 942 that I have.

Now, you won't see any guide data on 7.2 or 9.2, but you should see it on every other channel that you have listed.

[Stutz342]

Originally Posted by mdellis33

All other channels listed below show guide data sometimes. It comes and goes with no pattern that I have figured out.

I don't suppose the data might disappear at Noon and/or 8PM each day, huh? All of my OTAs lose their guide data at once, and it's often at 8:01 PM or 12:01 PM. Other than having some stations that are immune to the problem, your issue looks just like mine.